Contact

FAQ

What are your shipping options and delivery times?

We offer standard, expedited, and overnight shipping options. Delivery times vary depending on your location:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day (available in select areas)

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times vary by destination. Please note that customs duties or taxes may apply, and are the responsibility of the customer.

How do I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package’s progress.

Are your products safe for my pets?

Yes! All of our products are made from pet-safe materials and have been tested for quality and durability. However, we always recommend supervising your pet during playtime, especially with new toys.

How can I contact customer support?

If you have any questions or concerns, you can reach our customer support team with the form above. We are happy to assist you!