Shipping Policy

Shipping Policy

Thank you for shopping with us at PetPerks! We are committed to providing you with fast, reliable shipping for all your pet care needs. Please review our shipping policy below:

Processing Time:

• All orders are processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been processed and is ready for shipment.

Shipping Methods and Delivery Time:

• We offer a variety of shipping options, including standard and expedited services. Delivery times may vary depending on your location:
  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day (available in select areas)

Shipping Rates:

• Shipping costs are calculated at checkout based on the weight of your order and your delivery address. 

Order Tracking:

• Once your order has shipped, you will receive an email with a tracking number so you can monitor your package's progress.

International Shipping:

• We currently offer international shipping to select countries. Shipping rates and delivery times will vary depending on the destination. Customs duties or taxes may apply and are the responsibility of the customer.

Missing or Damaged Items:

• If your order arrives damaged or you believe an item is missing, please contact us within 7 days of receiving your package. We will work with you to resolve the issue promptly.

Contact Us:

• If you have any questions or concerns about shipping, feel free to reach out to our customer service team.

Thank you for choosing PetPerks! We appreciate your business and strive to provide the best shipping experience possible.